Invalid API License Key

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • #6595
    Timo
    Participant

    Hi,

    just bought a single site license and want to activate it.
    But i get the message “Invalid API License Key. Login to your My Account page to find a valid API License Key.”

    I just add my site-URL in my account and entered the correct key and eMail..

    Any ideas?

    Timo

    #6597
    Timo
    Participant

    I saw that the API Key would come per eMail, but i didnt receive any email.
    Can you resent it please?

    #6598
    codevibrant
    Keymaster

    Hello there

    You will get license key on account page by login here:
    Login Page

    You will receive license key from account page only download link will be available in email. We have checked your order and site was already activated from your side. Is everything ok now ?

    Thanks 🙂

    #6637
    Timo
    Participant

    Thx for the reply.

    Yes i added the Website-URL on the “Manage Site” page in my account. Then i copied the “Key” into the “API License Key” field in the License Manager on my Site and added my eMail there.
    But it shows me the error “Invalid API License Key. Login to your My Account page to find a valid API License Key.” again and the license is not activated on my website.

    On my other Blog (different Account because of other company) i got the Api-Key via email and it looks different from the key i see here under “Purchase History”.

    • This reply was modified 3 years, 7 months ago by Timo.
    • This reply was modified 3 years, 7 months ago by Timo.
    #6648
    Timo
    Participant

    This is what i set into the fields:

    #6649
    Timo
    Participant

    This is the error message:

    #6650
    codevibrant
    Keymaster

    Hello there,

    First of all, please go to https://codevibrant.com/checkout/purchase-history page and download the latest theme zip file. After that upload the downloaded zip in Appearance > Themes of your WordPress Dashboard page. This helps you to update the theme with the latest version. After this, you can get the page where the license key can use.

    We have upgraded our system for a better license so that you need to update the theme manually to get a new license field.
    Also if you find it hard and need the help of a developer to upgrade your site then please use our contact page to contact us so that we will get back to you.

    Contact

    PS: Here is the tutorial about upload theme https://wpallresources.com/how-to-install-wordpress-theme/

    Thanks,

    #6652
    Timo
    Participant

    Ahhhh … okay didnt know i need the newest one.

    Upgraded it and now the activation was success. THANKS

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