Have you installed any live chat plugins on your site yet? 

Live Chat plugin is a great way to interact with customers. It helps to capture leads, engage users, and boost conversions. If you have a business or eCommerce website then you must add a WordPress live chat plugin for instant responses and quick answers to customers’ queries.

Best WordPress Live Chat Plugins:

Let’s take a look at the 5 best  WordPress live chat plugins for your site. 

Live Chat

Live chat is a popular WordPress plugin that comes with all the necessary features needed to start chatting with customers. You can easily integrate it into your site by downloading LiveChat  WordPress plugin, however, you’ll need to get a premium subscription to use it. It also gives you a thirty-day free trial period.

Live chat allows you to customize the chat window to fit your brand. The message sneak-peek feature gives you the upper hand to see what a visitor is typing before they hit send. The plugin also keeps chat history. Other features include fast responses, file sharing, automatic greetings, reports and analytics and so on. It is a great live chat WordPress plugin that boosts your sales.

Tawk.To Live Chat

Tawk.To Live Chat is a freemium WordPress live chat plugin that has 200,000+ active installations. It allows you to manage multiple websites and agents from a single dashboard interface to chat with the customers. 

Twak.to Live Chat offers some advanced features like email and desktop notifications, group messaging, message filtering, sneak peek previews and so on. You can also transfer files through the widget. The plugin also monitors chats in real-time and keeps a record of chat history for you. 

Hubspot

Hubspot is an all in WordPress chat plugin that includes multiple services including live chat, CRM, email marketing, forms, analytics and many other services. With this plugin, You can easily create automated chatbots to engage with your customers. You can prepare different targeted messages based on what a customer is looking for. 

Hubspot is completely customizable and easy to use. The plugin even lets you change the colour of the chatbox and style it as you prefer. Hubspot integrates all the conversations you had with customers in its CRM automatically. Hence, it stores messages in your CRM along with the appropriate contact info.  You can’t go wrong with this best chat plugin for WordPress.

Olark

Olark is another great tool for WordPress live chat that comes with powerup features. It is a free WordPress chat plugin that is easy to set up and use. It offers advanced features such as a customizable chatbox, canned responses, message sneak peeks, chat transcripts and so on.

With Olark, you can access your old chat, monitor customer activities on your website, see shopping cart content and so on. It provides all useful data about customers that might help you to convince them to purchase your product. This unique feature makes it one of the best chat plugin for WordPress.

Tidio

Tidio is another popular WordPress plugin that allows you to send automatic messages and auto-respond to chats. You can also customize the chat box to make it more suitable for your brand. It is translation ready and supports 180 different languages so that you can easily engage with your customers around the globe in their native language.

Tidio allows you to view and respond to different chats from a single dashboard.  Other notable features include canned responses for common questions, automated triggers, file sharing and so on.

Conclusion

Hence, these are the 5 best Live Chat plugins for WordPress to improve your website customer service. Hope you find this article helpful to choose the right WordPress chatting plugin. Don’t forget to follow us on Facebook and Twitter.

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