CodeVibrant › Forums › News Vibrant Pro › Invalid API License Key
- This topic has 9 replies, 2 voices, and was last updated 4 years, 4 months ago by
Timo.
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June 18, 2021 at 3:54 pm #6595
Timo
ParticipantHi,
just bought a single site license and want to activate it.
But i get the message “Invalid API License Key. Login to your My Account page to find a valid API License Key.”I just add my site-URL in my account and entered the correct key and eMail..
Any ideas?
Timo
June 18, 2021 at 4:10 pm #6597Timo
ParticipantI saw that the API Key would come per eMail, but i didnt receive any email.
Can you resent it please?June 18, 2021 at 4:18 pm #6598codevibrant
KeymasterHello there
You will get license key on account page by login here:
Login PageYou will receive license key from account page only download link will be available in email. We have checked your order and site was already activated from your side. Is everything ok now ?
Thanks 🙂
June 18, 2021 at 5:53 pm #6637Timo
ParticipantThx for the reply.
Yes i added the Website-URL on the “Manage Site” page in my account. Then i copied the “Key” into the “API License Key” field in the License Manager on my Site and added my eMail there.
But it shows me the error “Invalid API License Key. Login to your My Account page to find a valid API License Key.” again and the license is not activated on my website.On my other Blog (different Account because of other company) i got the Api-Key via email and it looks different from the key i see here under “Purchase History”.
June 18, 2021 at 8:38 pm #6648Timo
ParticipantThis is what i set into the fields:
June 18, 2021 at 8:38 pm #6649Timo
ParticipantThis is the error message:
June 18, 2021 at 9:33 pm #6650codevibrant
KeymasterHello there,
First of all, please go to https://codevibrant.com/checkout/purchase-history page and download the latest theme zip file. After that upload the downloaded zip in Appearance > Themes of your WordPress Dashboard page. This helps you to update the theme with the latest version. After this, you can get the page where the license key can use.
We have upgraded our system for a better license so that you need to update the theme manually to get a new license field.
Also if you find it hard and need the help of a developer to upgrade your site then please use our contact page to contact us so that we will get back to you.PS: Here is the tutorial about upload theme https://wpallresources.com/how-to-install-wordpress-theme/
Thanks,
June 21, 2021 at 12:23 pm #6652Timo
ParticipantAhhhh … okay didnt know i need the newest one.
Upgraded it and now the activation was success. THANKS
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