Mobile version menu button not working

This topic has 11 replies, 2 voices, and was last updated 3 years, 7 months ago by codevibrant.

Viewing 12 posts - 1 through 12 (of 12 total)

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Posts
August 19, 2020 at 4:53 pm #4993

Coco
Participant

Why is the mobile version menu button not working? Please help. Thanks!

https://janicoco.com

August 20, 2020 at 7:56 am #4994

codevibrant
Keymaster

Hello there,

Please update your theme to version 1.0.6 where we have fixed this issue.

Thanks,

August 20, 2020 at 11:28 am #4995

Coco
Participant

I just bought this package one year only, can you support the upload and fix the error? Thanks.

August 20, 2020 at 3:09 pm #4996

codevibrant
Keymaster

Hello there,

Can you please provide us your live website wp-admin login details? via email at codevibrant@gmail.com

Thanks,

August 20, 2020 at 4:10 pm #4997

codevibrant
Keymaster

Hello there

Support and license was expired in one year so you need to renew the license to extend the support and license validation. Please update the license so that you can able to update it it newer version.

Thanks 🙂

August 22, 2020 at 5:42 pm #5004

Coco
Participant

I have renewed the license. Hope you can maintain great support. Thanks.

August 23, 2020 at 2:05 pm #5005

codevibrant
Keymaster

Hello there

Thank you for renewing license 🙂 We will try our best to provide support to our customer.

Did you update the theme to the latest version? If no provide us the log in detail privately our team will help you to update to the latest version.

August 30, 2020 at 7:42 am #5053

Coco
Participant

Yup i have updated. Thanks!! 🙂

July 28, 2021 at 6:03 pm #6772

Coco
Participant

Hi there, the mobile version menu is not working again. May you help? Thanks.

July 29, 2021 at 9:49 am #6778

codevibrant
Keymaster

Hello there

We can see that there is js error in your website. Did you make changes in code of the theme ?

Thanks 🙂

August 8, 2021 at 9:22 pm #6820

Coco
Participant

I think no since the style is same old thing. But maybe some plug-ins update.

August 11, 2021 at 9:23 pm #6827

codevibrant
Keymaster

We recommend you to disable the plugin one by one and test your website so it may fix your issue.

Thanks 🙂
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Mobile version menu button not working

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