White screen

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Viewing 6 posts - 1 through 6 (of 6 total)
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    Posts
  • #2589
    olaska
    Participant

    I registrered some new users (as Authors) and after login I get a white page. The old Superadmin works OK and I can “go around” the problem by adding a page to the URL ?
    Try to login to uid serious with pwd Sserious372 at http://www.i12tell.com

    #2590
    codevibrant
    Keymaster

    Hello there,

    Authors don’t have full access in the backend. And also providing login details doesn’t work for me.

    Can you please provide us screenshots?

    Thanks,

    #2646
    olaska
    Participant

    Hi
    First things first. “Authors don´t have access to backend” Well, that´s not what my ticket was about. I wrote that when you login as an author the index page gets white.
    Login details: My fault I wrote wrong PWD. Should be UID serious and PWD Sserious327 to login as Author.
    About screenshot, are you absolutely sure you want a screenshot of a white screen????
    To login as admin us UID piesupport and PWD Ttempsupport327

    #2647
    codevibrant
    Keymaster

    Hello there,

    While I try for the serious user no login details are matched.
    http://prntscr.com/o6f2cj

    Thanks,

    #2648
    olaska
    Participant

    Two things: First; I gave you login details to admin which means you could have setup an Author user easily yourself and try serious and Sserious327 again pls. Btw the pic you attaches has zero information

    #2649
    codevibrant
    Keymaster

    Hello there,

    While we have deactivated all plugins site was working fine so please check plugin one by one.

    Thanks,

Viewing 6 posts - 1 through 6 (of 6 total)
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