Unable to Customize Website

CodeVibrant Forums Easy Mart Unable to Customize Website

Viewing 10 posts - 1 through 10 (of 10 total)
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  • #5014
    Raeshawn Hodge
    Participant

    I had little to no problems customizing my webstie when I first purchased my theme; however, now that I am trying to update my images and update my site http://www.ribbonspolish.com I am unable to customize the site through my host (woocommerce).

    Strange thing is if I change the theme, I am able to see widgets, etc.

    #5016
    codevibrant
    Keymaster

    Hello there,

    Can you please upgrade your theme at version 1.0.3, or can you please provide us your website’s wp-admin login details as privately? Our developer will check.

    Thanks,

    #5018
    Raeshawn Hodge
    Participant

    How do I update to verson 1.0.3 without paying the cost of the theme again. Shouldn’t the site update be provided? I haven’t had the theme for 1 year.

    #5019
    Raeshawn Hodge
    Participant
    This reply has been marked as private.
    #5036
    codevibrant
    Keymaster

    Hello there,

    We have fixed your issue on the customizer panel.

    Thanks,

    #5047
    Raeshawn Hodge
    Participant

    Which browser are you using? The problem still exists I am unable to select Customize and I have view editing access.

    #5048
    Raeshawn Hodge
    Participant

    Could you please just upgrade me or send me a coupon so that I can select a new theme? When I select other themes the customize ability returns.

    I really need to update my site this weekend.

    #5049
    Raeshawn Hodge
    Participant

    I am completely at a lost. I now have lost all of my edits and cannot get into customizer to update anything.

    #5051
    Raeshawn Hodge
    Participant

    Not sure what happened. But I can edit my site. Thank you for whatever you did. 🙂

    #5080
    Kassahun
    Participant
    This reply has been marked as private.
Viewing 10 posts - 1 through 10 (of 10 total)
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