Unable to install CV Demo Importer Plugin

CodeVibrant Forums News Vibrant Pro Unable to install CV Demo Importer Plugin

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Viewing 6 posts - 1 through 6 (of 6 total)
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  • #2566
    Steven Kirby
    Participant

    Hi,
    Theme installed without problems but when I try to install CV Demo Importer Plugin from the Welcome -> Import Demo tab, then “Install and Active” button, after a few seconds it drops back to “Install and Activate” with no error messages. I’ve let it sit for an hour just in case, no sign of the plugin.
    I also can not find the plugin look the standard way it does not appear to be listed.
    Is there a way to download it?
    Same exact situation with CodeVibrant Theme Updater.

    site: https://kirbyIDau.com
    Theme News Vibrant Pro – Version 1.0.4
    Plugins WooCommerce – 3.6.4, Yoast 11.3

    Regards,
    Steve…K.

    #2574
    Steven Kirby
    Participant

    I should also add that I have a minor additions to the Custom CSS to fix two title color problems.

    #2580
    codevibrant
    Keymaster

    Hello there

    Please send us login detail at codevibrant@gmail.com so that our team will check it and fix it for you.

    Thanks 🙂

    #2581
    Steven Kirby
    Participant

    What login details are you referencing? I’ve paid for the pro version under this account. Are you suggesting my WordPress account?

    #2582
    Steven Kirby
    Participant

    I could set you up an account as an administrator on the site, the CV Gmail account?
    I use MFA on that site and have some customer only data there.
    Is it easier for me to close this account and get a refund?
    Not intending to be rude, I appreciate your help.

    #2586
    codevibrant
    Keymaster

    First, allow us to help you and if we cannot able to fix your problem then surely we will refund your payment. You can send us login detail on our email address or you can give administrator permission which allows us to check the problem you are facing.

    Email: codevibrant@gmail.com

    Thanks 🙂

Viewing 6 posts - 1 through 6 (of 6 total)
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