CodeVibrant › Forums › Wisdom Pro › Website is down and loading forever
- This topic has 7 replies, 2 voices, and was last updated 3 years, 7 months ago by codevibrant.
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- August 13, 2020 at 6:27 am #4968CocoParticipant
Hi, the website is down for the whole day. Please help!
I am suspecting is it because of the plugins/ wordpress update causing this? Thanks!
August 14, 2020 at 10:47 am #4973codevibrantKeymasterHello there
Can you please activate wisdom pro and send us the link so that we can check what exact issue your site was facing ?
Thanks 🙂
August 14, 2020 at 11:00 am #4978codevibrantKeymasterHello there
We have found the bug in WordPress 5.5 and release the update soon. For now, you can add the following code in additional CSS box in the customizer:
#preloader-background { display: none; }
Thanks
August 14, 2020 at 12:52 pm #4980CocoParticipantYou are brilliant. It is working again now! Thanks!
But my google ad disappeared, is it related?
August 15, 2020 at 8:51 am #4985CocoParticipantI used mobile to view janicoco.com
The menu bar is not working. May you help check too? Thanks.August 16, 2020 at 6:26 am #4986codevibrantKeymasterHello there
We have released the update for wisdom pro last friday. So please update your theme to 1.0.6 version which will fix the issue.
Thanks 🙂
August 17, 2020 at 12:58 pm #4987CocoParticipantHi, I need to manual upload. Could you share the link with me? Thanks.
August 18, 2020 at 10:48 am #4991codevibrantKeymasterHello there
We have a major update for 5.5 so please renew the license and update the theme which which now compatible with wordpress 5.5
Thanks
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