Are you looking for help desk plugins for customer service?
Customer support is the first priority of any business. It helps to increase user experience and enhances the customer engagement. A great helpdesk plugin can aid you to achieve a perfect customer service.
Here, I have collected 5 best WordPress customer support plugins for 2020.
Best WordPress Customer Support Plugins
Let’s have a look on best WordPress customer helpdesk plugins:
WP Help Desk
WP Help Desk is the best help desk plugin for establishing technical support, ticketing, customer relations etc. It is a premium plugin with awesome features. With wp help desk, you can easily sort tickets based on priority, date, department and other fields. Additionally, you can also attach multiple files and get notification.
- Easy set up
- Clean user interference
- Notification system
- Ad ons available
- Sort-ticketing option
Zendesk Support for WordPress
Zendesk is most popular WordPress plugin to provide customer support for online business. It is packed with features like support ticket management, live chat and phone functionalities. Hence, it is the best WordPress customer support plugins available so far. You can also receive notifications and manage it from dashboard.
- Support Feedback tab
- Live chat
- Business phone
- Unlimited tickets
- Notification and autoresponder
- Multiple widgets
JS Support Ticket
JS support ticket is a trusted and flexible web-based customer support system. It has a free version that offers advanced features like wooCommerce integration, gutenberg and GDPR compatible, translation ready and so on. You can also attachments multiple file for ticket and reply. It allows you to easily start ticketing system on your website.
- Gutenberg ready
- GDPR ready
- wooCommerce integration
- Easy translation
- Front-end ticket creation
Support candy is an awesome free plugin perfect for customer support center on your website. It is easy to use and fully responsive. So, users can from mobile and other devices. It comes with GDPR compatible, guest ticketing, unlimited agents and so on. Additionally, it can be easily translated into any language you prefer.
- GDPR compatible
- Mutl-translation ready
- Email piping
- Guess ticketing
- Unlimited agents
Knowledge base is the perfect plugin best for creating a customer service website. It is easy to use and perfect for creating a documentation, FAQ website website. It comes with drag and drop WordPress builder that allows you to set up your customer support website easily.
- Custom color links
- Translation ready
- WordPress page builder integrated
- Article file attachment
Which plugin do you use. Write it down in the comment section below:
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